Sales (New)

nnameteur9
I recently dealt with Scott Bousquet, at Honda of Seekonk. He was honest, fair, and professional. I would do business with him again. From my experience with Scott, it is cleat to me that customer service and follow-up are at a premium with Scott and Herb Chambers dealerships.
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Sales (Used)

jeannieg123
My daughter and I had been talking about getting her a newer "used" car but I hadn't planned on doing this for a while. However, when she was totaled at a stop light, I was thrown into car shopping sooner than expected. Herb Chambers Honda of Seekonk had a nice ad and I loved the girl who first answered my call, Sindy. She was helpful, knowledgeable, professional and had a sense of humor!! :) we were soon introduced to Miguel and the BEST car experience of a lifetime was about to unfold!! My daughter had a car in mind and he found exactly the right one complete with sunroof!! We were thrilled........then came Finance. Miguel got me to EXACTLY where I needed to be and my daughter was in her Civic EX Coupe in a matter of days!!! AND he went out of his way to make sure she had a BEAUTIFUL loaner vehicle when the rented vehicle had timed out. My car buying experience was the BEST imaginable. Miguel went above and beyond in making sure my daughter was happy!! which makes me VERY happy!! Thank you so much Miguel for making my nightmare of her being totaled into one of the BEST days ever!! She loves her new car!! Thanks again!! Jeannie Gendron
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Sales (New)

Joćo C.
Thanks Ashley. Nice follow-up. I'll definitely go back when the time comes, and/or contact with any questions. It was nice to meet Cliff too, extremely professional. Very happy with this dealership.
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Sales (New)

ellen
What a great experience! Miguel Nebot was patient, polite, pleasant and knowledgeable and created a car buying experience that i will look back on with pleasure. He helped me synch my phone blue tooth with the car never making me feel like the technologically challenged 61 year old that I am!
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Sales (Used)

prinbt02
Working with Miguel Nebot and Tom Aresenian was truly a pleasure. Super nervous at first, but they went above and beyond my expectations! Highly recommend!!
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Sales (Used)

mtavarez25
This dealership was one of the most welcoming to us. We were first approached by Miguel on our first visit and got interest in some cars. When we returned to make our final decision we were treated very well, they worked with us on our prices and made us feel confident with our purchase! Miguel went above and beyond for us for some things and it was greatly appreciated! My boyfriend and i are very happy with our new cars! :)
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Sales (Used) - Providence, RI

krd8874
This was my very first time purchasing a used vehicle from a dealership. This was the only dealership I have ever dealt with, and sadly, I have had several issues with this dealership since the day I went to looked at a used vehicle. -Wrong address on paperwork, Wrong Insurance company on paperwork -Lack of communication between staff members (Salesman & Management) -I decided I did not want to trade my old vehicle, and was told that there would be NO DEAL if there wasn't a trade... INSTEAD of just explaining that numbers may change regarding the financing... Even though I put down $500 to hold the vehicle (while I made my final decision), I was told by the salesman that he would NOT hold the vehicle if I didn't finance through Herb Chambers (after I told them I would just go with my personal Credit Union). -They valued my trade much less than reasonable. (reason for not wanting to trade in) -There was a "collision" on the vehicle that was not listed on the CarFax, and when I brought this to the attention of the salesman, he was very defensive about it, questioning me several times on how I got that information. -Dealership ran an additional report through another website to CONFIRM the "collision" claim on the VIN. When I came in the next day, I had questions regarding the "incident", and I was rudely told that it was an insignificant portion of the car, such a small part of the front left bumper that it wasnt anything at all - Wrong insurance company on papers when I came in to finalize the sale. -No copies of paperwork were given to me after signing. Was told they would be given to me when picking up the vehicle. (what if information is changed during that time frame difference?). -I did file a complaint with the General Manager of this Herb Chambers location. I was offered a free tank of gas for my troubles, instead of the usual "couple of gallons" that they give to customers after purchasing from them. -Was told that the salesman I dealt with "really is a nice guy once you get to know him..". I am here to purchase a car. I am not here to take the guy out to lunch and befriend him. -I had to be the one to call the dealership to see if my car was ready. I was told that they "weren't sure if I still wanted the vehicle after making a complaint with the GM, so they hadn't registered or VIN checked the car (even though all paperwork had already been signed. If that isn't an indication of intent to purchase, I don't know what is.). -When I went to pick up my car (finally), the seat adjustment pull on the side of the driver's side seat was bare metal. Service manager along with GM came to look at it, and parts have to be ordered to fix it...meaning bringing the car back to this dealership when the parts come in. -Missing copies of certain policies in all of my paperwork that was given to me. - Worked with Tom from Finance, he was pleasant and efficient.
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Sales (New)

aeferr
The best part of the purchase was NO HAGGLING. We walked into the dealership looking to price the base model Pilot and Miguel also recommended the SE model. He came out of the Manager's office, in a matter of a few minutes, with a VERY GOOD price on both vehicles that we decided to upgrade and purchased the SE. No wasted time haggling on the price, the first and only quote was acceptable to us. We were quite surprised how this dealership operates, no playing games with the Manager to lower the price.
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Sales (Used)

ratehk
Purchased a 2013 Honda CRV with wife. Phanuel was super friendly, patient, and helpful. The whole process was a great pleasure. Will recommend to family/friends for sure!
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Sales (New) - Monmouth Junction, NJ

Djous1973
First I wanted to point out how pleased I was due to the sales rep wanting to know my needs instead of trying to make a quick sale. He asked me questions and gave me great advice on what I was looking for on a vehicle. Then most of all we have to agree as consumers that the price has to beat other competitors and the price has to be right! When I finished the paperwork on purchasing my 2015 Honda Accord Coupe, I left the dealership feeling satisfied and FANTASTIC!!! Great customer service!!!
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