Service

Ronnie
The Service Department is top notch, and we can always depend on everyone there. Tim Islip is so nice and knowlegable, and makes us feel special everytime we come in.
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Sales (New)

amycrista
Homero Lima is a wonderful dealer who is attentative, knowledgable, and caring. This is my third time leasing with both him and Herb Chambers of Seekonk and this is because of Homero's professionalism. He goes above and beyond to makes sure not only the buyer but everyone in the family is happy during the process. He often went out of his way to get my 4-year-old daughter ballons or snacks and was always attentave to her questions. He never makes you feel pressured or uncomfortable and as a person who struggles with anxiety this is a very import quality. Going to a dealership for the first time can very intimidating. However, it has been such a pleasure leasing from Homero that I have had no apprehensions going back (2 more times). Homero is a wonderful example of what a dealer should be like and provides the kind of experience you should have when making a large purchase or big decision.
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Sales (New)

JillO
I am so happy we purchased our new Pilot from Homero at Herb Chambers Honda in Seekonk. Homero is an outstanding salesman. He was super helpful, informative and always available. Homero made our car purchase as easy as could be and was great with our kids too. I'd be happy to work with Homero again in the future!
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Sales (New)

Carjer
It's was a pleasure working with Homero. He's very knowledgable, and has a lot of patience. This is my second Accord and my family has purchased 7 cars from him. Can't say enough of good things about his manner & professionalism. LOVE THE CAR TOO!!!
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Sales (Used)

Brittaney L
Chris Banks was awesome He helped me and my family get into a vehicle that fits our needs and budget I would recommend him to anybody if you want to good deal and a wonderful person to help you find a deal five stars
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Sales (New)

Breha R.
I would do it over again in a heartbeat and that is coming from someone who was absolutely terrified to embark on my first solo purchase! The reviews I read praised Herb Chambers of Seekonk so I took the plunge and requested a quote via email. The same day, Caitlin e-mailed me and provided me with a detailed quote that clearly identified all charges I could expect to pay – absolutely no hidden fees. Caitlin was patient and answered very specific questions I asked about financing with absolutely no pressure to go to the dealership to get answers. I decided to take the plunge and go to the dealership on my way home from work and I am so glad I did! Caitlin introduced me to sales and leasing consultant, John Mitchell, who made the process of buying a new car a fun experience. From the moment we sat down together John made the process feel like a natural conversation you’d have with a friend. I appreciated his friendly demeanor and his willingness to help without making me feel pressured. Never before have I sat in a car dealership laughing while working towards a car purchase! Emilio from finance was also awesome to work with; quick to realize that I was buying a CRV for durability, a small detail I appreciated him acknowledging. The process of reviewing my financing paperwork was painless and everything was clearly explained to me including how various options would impact my monthly payment. I couldn’t believe how easy everything was! Several times I caught myself thinking, “this has to be a mistake – someone has to come and turn this into a nightmare at some point” but that point NEVER came. I returned the next day to pick up my car and drop off my trade. Rachel and John were waiting when I arrived – John even challenged Rachel to show me something about the CRV I did not know as I he knew I had done a lot of research. She didn’t disappoint, carefully demonstrating to me how to set preferences that I didn’t even know existed! Meanwhile, John removed the plates from my trade and installed them on my new car so as soon as the walk-thru was complete, I drove off! The following day, John contacted me to say my registration was in and even offered to mail it to me but I opted to stop in on my way home. When I arrived, John was with another customer but Rachel remembered me immediately, she got my registration and went over to the service area to arrange for my state inspection. Before I knew it, my registration was in the glove box, my inspection was complete and my first solo car buying experience ended with me driving away incredibly happy. I cannot say enough good things about the entire team who helped me, but especially John and his charismatic personality. If you are nervous about buying a car, go to Herb Chambers of Seekonk and ask for John Mitchell, he will make you laugh away any fears you have and the rest of the team will make you feel just as comfortable. You will not leave disappointed!
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Sales (New)

Marybel
Im a little late in writing this review but my dad and i r very happy with our salesperson Homero lima , he was more helpful than we could have ever possibly. Imagined, he was a great listener ?? i never knew that buying a car could be so easy!! I would definitely recommend Homero lima to anyone interested in the purchase of a new car ,,, thank you. maribel
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Sales (New)

LuzI
Thank you Homero and Emilio for all your help today! It was a pleasure to work with you too. It's a good feeling to be able to drive home with my new car.
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Sales (New)

Berta S. Paulo123
We just purchased our second car in six months. 1st a 2016 Honda Accord and now a 2016 CRV EX. Because of the outstanding service of Rancier Matos we went back. Rancier explained everything in detail no pressure on anything. If you want to purchase a car go to Herb Chambers of Seekonk and ask for Rancier Matos and he will listen and help you to get what you need. Thanks, Joe & Berta
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Sales (New)

Poag15
Walked in to test drive a car and within 24 hours I drove away in my new car registered and inspected. Homers was great to deal with. He went over all my options and he knew the car inside and out. I would highly recommend letting Homero take care of you while shopping for a new Honda. Upgraded to a Civic Turbo with some great new features for only $10 more a month. Easiest car shopping experience I have ever had. Thanks Homero!!
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